How can you close the gap and secure the competitive advantage a progressive IT partner can give your business at an affordable cost?
BUSINESS I.T. MANAGED SERVICES PLAN: PROVEN, PREMIUM, DELIVERED WITH INTEGRITY
Our managed technology package will deliver the results you need for your business at a price you can afford and budget for.
More quality time with our experts.
With the traditional break-fix model that most small businesses still use, I.T. technicians will visit you on site to put out fires and deal with problems once they have occurred.
Proactive monitoring and prevention are the foundation of the managed technology model we offer. This allows us to offer time with our experts dedicated to improve technical and operational performance and plan for future growth.
Why we are so proactive? Because this the cheapest way to fix issues for you – before you experience them and before they escalate. This way we can keep daily maintenance costs low and add more services to the package, such as consultancy (which is what we love doing!) while keeping it affordable.
Thus, both businesses, yours as well as ours, are more profitable under the managed services model. We do our research and preparation work thoroughly to keep the downtime to an absolute minimum and deliver the IT experience your team needs to perform well at all times.
The prevalent “break-fix” model, on the other hand, is more profitable for the IT provider if you experience significant issues on a regular basis.
I.T. Applied with Discipline.
One of the main weaknesses of small companies when it comes to IT is that they do what they can, when they can and make do with whatever internal knowledge they have. Maintaining your IT systems this way leaves huge blind spots.
Our team of experts will establish standards and processes around your IT network and maintain these on a scheduled basis as part of our managed services agreement, leaving your team to focus on their core tasks.
The consistent maintenance and the expert advice that we will apply to your IT infrastructure and digital systems, will significantly reduce the business risk you carry, the losses you experience due to downtime, being derailed by IT issues, and lost revenue due to missed opportunities, reduced productivity or damaged reputation.
Having the right tools for the job is not enough anymore. To obtain that competitive edge your team is after, your tools will need to work well and reliably together. We will ensure that all new solutions are fully integrated and will drive productivity.
It is scalable.
We can expand our service to match your business growth. We have invested heavily in our own technology and developing streamlined, standardised operations.
We employ well-trained experts, but also invest in automation. Because of that, we have the capability to serve a large number of endpoint users without any loss of service quality for our customers.
We are forward thinking in everything we do – your spending today will be geared towards your growth tomorrow.
Because so many companies are struggling with the complexity of IT, the businesses that make their IT and digital solutions a priority gain a competitive advantage that has a measurable impact on their efficiency and profitability.
We manage your IT, but we keep your employees at the centre of our efforts, because we understand all disruptions to their work cost your business in terms of reduced productivity.
Reliable network performance and well integrated applications translate into enhanced efficiency, increased opportunities and scalability, innovation, higher employees’ satisfaction and ultimately into increased competitiveness in the market place.
Our network administrator services and vCIO consultancy will help you leverage new and existing technology to get to where you want your business to be faster.
Part of the managed services packages and one of the major value-adds is when the principles are applied properly and consistently you get better alignments between:
- your work flows and business goaLs and your I.T. network
- all the applications you use
- best practice standards and your own processes
- IT best practice and your own network and infrastructure
- your business interests and our business goals as your IT partner
Cybersecurity is the area where applied consistency and discipline delivers significant payout. Set and forget is no longer a valid approach. It needs regular monitoring, reviews, updates, and staff training.
We will cover all this for you and work with your team to develop long term strategy and sound processes around data backup and disaster recovery panning. And of course, in case of an emergency or incident, we will get your business up and running again within the agreed time frame.
Predictable and manageable costs.
Our managed technology packages provide certainty around cost and our guarantee that you are getting the right solutions for your needs. Our technology roadmaps will help you plan for the future, prepare and maximise your technology Return on Investment (ROI).
Access to skills and industry intel.
Quality IT professionals are hard to find and difficult to retain. Through our team you will have access to more skill and industry intelligence than you can afford to hire in house.
We are committed to continuous training and upskilling of our team and having the right people on board to ensure we provide high quality, reliable service to all our clients.
We are also part of global technology networks, attend peer groups and international conferences to keep our knowledge current around industry trends and innovation. We work collaboratively and share intelligence. This allows us to reduce reaction times significantly and be highly effective dealing with issues that are complex, new or uncommon in New Zealand.
Want to know more? Let's talk!