Less worry about your IT

Business continuity is our goal.

Our Managed Services packages are designed to keep business ticking along (with an eye on staying ahead of the game, of course) and our Helpdesk team is on hand 7 days a week just in case you need help with anything.

Our experience in the Managed service sector spanning two decades has helped us to refine our processes and build the team necessary to ensure that our clients receive proactive support maintenance along with an excellent customer experience.


Business IT has aligned itself with the IT industries World’s Best practices. Our customer’s networks are standardised and operate on the most reliable systems and devices as tested by our worldwide network of like-minded IT professionals.

We start with your business goals in mind.

Our thorough reporting tool investigates your network and highlights the RISKS your company is facing. From unpatched out of date computers to hidden Trojans lurking in the shadows we will iron out all wrinkles before we start.

We make recommendations for upgrades where required and implement improved systems so your network is at the level it should be to operate efficiently.

Our monitoring tools operate 24/7 and highlight anomalies before they slow down your business.

Network Administrator

The true hero in this story is the Network Administrator who quietly tweaks your system behind the scenes, oiling the wheels of commerce so you can get on with doing what you do best - running your business.

The Network Admin follows a trusted process to keep your system aligned with our Best Practice model from password management to network structure. Our Network Administrator’s work closely with our trusted VCIO’s to ensure that together they are proving the best recommendations for your business.

BITAssist  Help Desk (0800 BIT Assist)

We call our BITAssist Help Desk the ‘hub’ of our Customer support team.  Our friendly and skilled team are ready and waiting for your call.  One of our helpful team members will work through your issue or escalate it to the relevantly skilled technician to ensure that your request is resolved in a timely manner – all while making sure you are ‘in the loop’ as to the progress gained.

Professional services

Business IT offers a range of other services that we can assist with so you are receiving the whole package when you come to us.  Let our trained and licensed technicians help with the following;

  • CCTV installation and support
  • Security alarms installation
  • Data cabling

This is ideal for a company on the move – we can fit out your new premise for all your IT infrastructure as well as sort your IT systems at the same time.  

Better business starts with a simple conversation.  For a no-obligation review to identify time and cost savings for your business get in touch today.

Case Study

CCTV installation

Naturally pure NZ logo

Services Provided:

Consultancy | Support

Naturally Pure NZ specialises in exporting premium bottled New Zealand water. Our professional relationship with them dates back many, many years.

We are their sole IT service provider and manage everything for them, including break/fix, hardware procurement and supply, data housing and cloud services, as well as the installation and monitoring of a CCTV security system.

When outsourcing, you’re looking for expertise you don’t have in house; IT services can be a bit of a business black hole in terms of knowing what you need. Our managed IT services not only let Naturally pure NZ budget quite accurately with a fixed monthly fee, it also allows the team peace of mind knowing they have professional support when they need it, within their own business.

Naturally Pure NZ receives support in a number of ways: on a monthly basis as part of their package, through our BIT Assist helpdesk, and also directly with key staff when needed.

Another service we’ve worked with Naturally Pure NZ on establishing is their CCTV system. This project involved a site visit and assessment, scoping of the work, installation and implementation. We also monitor it as part of our total services.

View Case Study
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