“We commenced business in 2003 by helping a number of friend’s companies with their IT problems. As our friends’ companies have grown, so have we. Business IT now services a number of local businesses from a wide variety of industries with staff numbers ranging anywhere from 3 to 600.
Business IT can take the hassle out of managing your computer network and communications requirements ensuring you get the most from your IT investment. Our people have a wealth of experience in the IT industry. If we don’t have the expertise in-house we can call on our associates, suppliers and partners who do.
We look forward to discussing how we can add value to your business as your long-term IT Partner.”
Mark HowardSenior Systems Engineer & Director
Client Testimonials
“Business IT have become an important part of our business. They continuously deliver a high quality and dependable service ensuring we get the best from our IT investment.”
Stuart Dellow – Red Bus Ltd“Business IT has always provided PGF with timely, innovative and cost effective IT solutions. I highly recommend them to any business looking to take control of their IT function.”
Brett Tucker – PGF Golf Ltd“Engaging in a service agreement with Business IT has been the best IT decision we have made. With all our network and communications requirements taken care of on a daily basis we can focus our time on growing the business!”
Robert Mark – Robert Mark LtdCompany Profile
Business IT is a locally owned Christchurch based company specialising in providing small to medium sized businesses with a complete range of high quality, reliable and innovative IT and communications solutions. Our primary focus is to provide skilled and dedicated IT professionals to ensure the successful operation of each customer’s IT infrastructure, to enhance their existing processes and provide the right technology to develop their business and communications.
Whether you are looking to implement a new IT program or need support for your existing computers, servers, networks or communications, Business IT can help with expert advice. All services are backed by our on-call Help Desk support with remote access. By outsourcing your IT and communications requirements to Business IT you will take control of your IT investment allowing you to get on with running your business.
Core Services
- Design, Installation & Service of Computer Networks
- Procurement of all Hardware, Software & Consumables
- Systems Security, Spam & Virus Protection, Data Back-up
- Computer Repairs, Virus Removal, Problem Solving
- Phone, Mobile, Audio-Visual & Entertainment Solutions
- Building Security & Surveillance Systems
- POS Retail Systems & Wireless Warehousing
- Website Development, Hosting, E-Commerce & SEO
- IT Consulting, Staff Training & Service Level Agreements
- On-site and Remote Access Help Desk Services
Our Philosophy
Service – To meet and exceed our customer’s expectationsExpertise – To deliver industry leading knowledge and advice
Innovation – To offer the latest technology available
Value – To continually add value to our client’s businesses
Integrity – To be reliable, honest and trustworthy
Service Level Agreements (SLA)
No more expensive hourly rates! Simply contract Business IT through a Service Level Agreement to provide on-site assistance on a regular basis. A range of SLA packages are available to suit your specific requirements. A typical contract is for 12 months and provides on-going technical support with your own dedicated Business IT engineer on site anywhere from 1 hour a week to 8 hours a day, 5 days a week.
An SLA is designed to provide you with cost effective and planned IT assistance for greater peace of mind.
Our People
Our people have a wealth of experience in the IT industry. We’re not geeks or nerds. We understand business and your needs. We take the hassle out of managing your computer network systems and ensure that you get the most from your IT investment. If we don’t have the expertise in-house, we can call on our associates, suppliers and business partners who do. We have business/ partnership/supplier arrangements with the industry’s best known brands.
We aim to:
- Provide the best service to our customers
- Have great people working in the business, enjoying themselves
- Have a growing, profitable business
- Have mutually beneficial relationships with our suppliers
Business IT specialise in providing small to medium sized businesses with a complete range of high quality, reliable and well priced IT and Communications solutions.
Their focus is to ensure the successful operation of each customer’s IT infrastructure, to enhance their existing processes and provide the right technology to develop their business and communications.
All services are backed by on-call Help Desk support with remote access. They also offer a number of Service Agreement options for on-going IT assistance at contracted prices.
On-Call Help Desk Support
Technical support is available on-demand seven days a week through our Help Desk and BIT Assist remote services providing immediate assistance for any network problems or queries you may have.
Business IT can provide your desktop users with prompt solutions to get them ‘back up and running’, without having to wait for a technician to arrive onsite. In addition to our full phone support, we offer 24 x 7 Support Services and Remote Assistance where we share control of your computer and resolve your issue promptly.
Customer Base
Our services are focused at small to medium sized enterprises (SME’s). The company size that we work with ranges from 3 to 600 staff. Because we are a SME ourselves we understand the pressures of running your business to set budgets. We currently have customers in a number of market segments.
These include:
- Accounting
- Construction / Development
- Employment Agencies
- Import / Export
- Legal / Professional Services
- Manufacturing / Distribution
- Media / Publishing
- Retail
- Transport / Travel Services
